Legal

Privacy Policy

Last updated: March 14, 2026

1. Information We Collect

When you use SEAES products, we may collect:

  • Account information: Name, email address, phone number, and company details provided during registration.
  • Usage data: How you interact with our products, features used, and performance metrics.
  • Business data: Data you input into SEAES apps (invoices, contacts, inventory records, etc.). This data belongs to you.
  • Device & technical data: Browser type, IP address, device identifiers, and cookies for session management.

2. How We Use Your Information

  • To provide, maintain, and improve SEAES products and services.
  • To personalize your experience and customize AI features to your business.
  • To communicate with you about your account, updates, and support.
  • To ensure security, prevent fraud, and comply with legal obligations.
  • To analyze usage patterns and improve our platform (aggregated, anonymized data only).

3. Your Data Ownership

Your business data is yours. We do not sell, rent, or share your business data with third parties for their marketing purposes. You can export all your data at any time in standard formats. If you delete your account, we delete your data within 30 days.

4. AI & Data Processing

SEAES uses artificial intelligence to power product features. Your business data may be processed by AI models to provide personalized insights, automation, and recommendations. We do not use your business data to train general AI models. Your data is processed solely to deliver your requested services.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256), regular security audits, access controls, and monitoring. We follow OWASP security guidelines and conduct regular penetration testing.

6. Third-Party Services

We may use third-party services for hosting (cloud infrastructure), payment processing, email delivery, and analytics. These providers are bound by data processing agreements and process data only as necessary to provide their services.

7. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

8. Compliance

SEAES complies with applicable Indian data protection laws, including the Digital Personal Data Protection Act (DPDPA) 2023. For products involving telephony (Vox), we comply with TRAI regulations. For financial products (FinGuard, ERP), we comply with GST and relevant ICAI standards.

9. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data in standard formats
  • Withdraw consent for optional data processing

10. Contact

For privacy-related questions or requests:

Email: hello@seaes.ai
Address: SEAES, Nagpur, Maharashtra, India

11. Changes

We may update this policy from time to time. Material changes will be communicated via email or in-app notification. Continued use of SEAES after changes constitutes acceptance.